PLACE 📍
Mirnaz Roomstay uses the official website which is mirnazroomstay.com for direct online bookings, especially during the festive season. Mirnaz roomstay also uses social media like Facebook and Instagram to promote pictures and visual content, actively with booking notices, operating hours and a contact phone number. The effectiveness of channels such as the website provides full control over the customer’s accommodation experience. As for social media, it is suitable for reaching local customers regardless of the age. Instagram and Facebook content provides a strong visual impact to users. The improvement suggestion for Mirnaz Roomstay is to improve the website system and customer booking experience by adding a complete booking system with a calendar and payment options. The website also supports multiple languages like Malay, English and Mandarin. In addition, Mirnaz Roomstay can also expand their channels by using platforms like Agoda, Airbnb and Booking.com a...
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